Guides
- How to read a bill, line by lineBills are full of words nobody explains. Here is what each part means, and how the total is worked out.
- How to check a bill for mistakesBilling mistakes are common, and they rarely work in your favour. Here is what to look for.
- How to complain about a billYou have the right to question a bill. Here is how to do it calmly, in writing, and where to go if the company won't fix it.
- How to read your pension statementYour pension statement is one of the most important money letters you get, and one of the hardest to read. Here is what it is telling you.
- How to read a bank statementYour bank statement is the clearest picture of where your money goes. Here is how to read it, and what to do if something looks wrong.
- APR and interest, explained simplyInterest is the price of borrowing money. APR is a way to compare that price between lenders.
- Money words, explained in plain EnglishThe words on financial letters can make simple things sound complicated. Here they are, one line each.
General information, not advice. These guides explain how things usually work so you can understand your own documents. It is not financial, legal, tax or pension advice and does not tell you what to do. Rules differ by country and change over time: check the official sources linked here, or speak to a free, impartial service or a regulated adviser.